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LEARNING TO TEACH

#PEOPLE
#EXCELLENCE
#CONSUMER
BACK

Forrest Zhang - Training Manager, Jebsen Consumer

I joined Jebsen Consumer in 2012 and have been growing with Dyson ever since. My development journey began with a position as a Retail Supervisor but a new pathway soon appeared—I was appointed as a Training Manager.

My responsibilities include conducting lectures and training sessions, coaching our frontline colleagues as well as going on regular site visits. The movement from retail to training came with a steep learning curve. Each new responsibility was a challenge but I chose to see this as an opportunity, so I approached my role with a conviction that in order to teach, I had to learn. This conviction supports me until now, to develop myself as a training professional.

Over time, I discovered that the best way to learn is to enjoy the learning process. I now study for an MBA and take professional training courses. I also learn from the people I encounter. In my interactions with Product Specialists, I learn from their varied on-the-ground experiences; from Key Account Management team and Retail Supervisors, I pick up sales knowledge; from our Marketing team, I learn about product and pricing strategies; and from my colleagues in administration, I learn about serving internal clients.

That is how I have spent the last three years as a Training Manager—learning, teaching and learning more. Today, I still would not claim myself as an excellent trainer but I think I am able to build rapport and earn the recognition of my colleagues. I am thankful to them for having an open and positive attitude towards training and for giving me the confidence in developing my career in this profession.

OPPORTUNITIES

PEOPLE

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EXCELLENCE

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#PEOPLE
#EXCELLENCE
#GROUP
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#PARTNERS
#EXCELLENCE
#CONSUMER
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#PEOPLE
#EXCELLENCE
#MOTORS - PORSCHE
Keeping Hong Kong on track
#PEOPLE
#EXCELLENCE
#LOGISTICS
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CONSUMER

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#EXCELLENCE
#CONSUMER
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#EXCELLENCE
#CONSUMER
Master Hong: Jebsen and the Best Years of My Life
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#BRANDS
#CONSUMER
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