Displayed Job Title
Senior Analyst Programmer - Application Support
Job Function
Information Technology
Business Line
Group
Location
Hong Kong
Job Description

The Senior Analyst Programmer will be responsible for first-tier support across different deployed applications such as Oracle/Salesforce/Power BI, WMS, CRM, Omni-Channel Retail.

You will collaborate across different teams and help devise effective solutions that are in line with business needs including User Acceptance Testing, training and rollout of technology solutions.

Responsibilities

  • Responsible for first tier support on commercial applications, such as Oracle EBS R12, Salesforce, Power BI, WMS, CRM, Omni-Channel Retail applications etc
  • Communicate with business users to gather business requirements, perform system analysis and feasibility study of new solutions to tackle existing issues
  • Perform program development, system testing, support user acceptance testing and implementation
  • Maintain technical / program specification
  • Collaborate with other IT counterparts and business users on system deployment arrangement
  • Provide technical support on underlying technologies like K8S, KONG, Oracle DB, UiPath, AWS etc.

Requirements

  • Degree holder in computer science or related disciplines
  • 3 years of application / technical support experience in any two systems: Oracle EBS R12 / Salesforce / OMS / WMS / POS.  Hands on experience in Oracle support is highly preferred.
  • Solid programming experience in Spring Boot
  • Experience in consuming and developing web-based services using RESTful API, GraphQL
  • Self-motivated with strong analytical and problem-solving skills
  • Proficient in written and spoken Cantonese and English with good interpersonal and communication skills
  • Candidate with less experience will be consider as Analyst Programmer

Success Breeds Success.

With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.

We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

At Jebsen, success breeds success.