Displayed Job Title
Customer Service Executive
Job Function
Customer Services
Business Line
Motors
Location
Hong Kong
Job Description
Purpose of the Job
  • The job incumbent is the first contact point to serve our customers, and deliver the best customer experience in our Service Centres.
Responsibilities
  • Proactively to serve, greet customers and response to customers needs in our Service Centre
  • Maintain the reception, customer lounge at a high standard at all times, to ensure its an amicable environment to customers as well as fulfilling Principal standards  
  • Handle customer enquiries, complaints & bookings according in a professional manner  
  • Provide administrative support to the team and act as Cashier if needed
  • Any ad hoc duties as assigned by supervisor
Requirements
  • Diploma holder or any related disciplines 
  • With at least 2 years of working experience especially customer facing working experience will be an advantage 
  • Presentable, customer oriented, and able to work under pressure 
  • Well-organised, able to work under minimum supervision, and self-motivated 
  • Proficient in MS office (Word, Excel, PowerPoint) and Chinese word processing 
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin) 
  • Shift duty is required

 

Success Breeds Success.

With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.

We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

At Jebsen, success breeds success.