Displayed Job Title
E-Commerce Specialist
Job Function
E-commerce
Business Line
Consumer
Location
Hong Kong
Job Description

Purpose of the Job

  • The incumbent is responsible for support and maintain smoothly daily operation and order fulfillment for ecommerce and corporate sales to achieve sales target. Provide promptly and timely customer service solution to enhance customer satisfaction. Work closely with related parties on the website layout, promotion materials and web content management and ensure all information are accurate and updated in timely manner.

Responsibilities

  • Execute and drive sales activities in support of marketing promotions, product launch, bank promotions to achieve business objective
  • Ensure the accuracy and schedule of all product listing and pricing, marketing campaigns and customer interaction
    Collaborate with internal and external parties to create content and layout for eDMs
  • Monitor the ecommerce site daily operation to improve the efficiency
  • Coordinate with vendor and principal on website update, UI & UX adjustment, interface enhancement and testing
  • Coordinate marketplace partnership and build relationship
  • Analyze e-business trend and consumer insights to evaluate existing sales performance
  • Generate and consolidate sales report with GA data for management review
  • Update daily transaction and generate sales report for management review

Requirements

  • Degree holder in Ecommerce, digital marketing, communications or related disciplines
  • At least 3 years’ experience in ecommerce and online business
  • Innovative, self-motivated and creative thinking
  • Ability to multi-task in a dynamic work environment and manage competing priorities
  • Strong analytical, with business acumen and creative thinking
  • Good interpersonal, negotiation and presentation skills
  • Proficient PC skills, knowledge in Magento is a plus
  • Good command in both spoken and written Cantonese and English, Mandarin is preferred.

Success Breeds Success.

With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.

We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

At Jebsen, success breeds success.